POLICY PAGE
Client Policy
Introduction
At Haus Property, we are committed to maintaining the highest standards of professionalism and integrity in our dealings with clients. This policy outlines the principles and practices we adhere to in ensuring a transparent and respectful relationship with our clients.
Confidentiality
We recognise the importance of confidentiality and commit to protecting all client information. No personal data will be disclosed to third parties without explicit consent, unless required by law.
Communication
Haus Property prioritises clear and open communication with our clients. We strive to provide timely updates and respond to inquiries promptly. Our communication channels are designed to be accessible and user-friendly.
Client Rights
Clients have the right to receive services in a professional manner.
Clients are entitled to be informed of any developments regarding their services.
Clients can request access to their personal information held by us at any time.
Payment Terms
All payments are to be made in accordance with the agreed terms outlined in the service contract. Late payments may incur additional charges as specified.
Obligations
As a client, you agree to provide accurate information and notify us of any changes that may affect the services being provided. We expect mutual respect in all interactions.
Dispute Resolution
In the event of a disagreement, we encourage clients to raise their concerns directly with us. We will work collaboratively to resolve any issues promptly and fairly. Should the matter remain unresolved, we will consider alternative dispute resolution pathways.
Amendments
We reserve the right to amend this policy as necessary. Clients will be informed of any significant changes in a timely manner.
Conclusion
At Haus Property, we value your trust and are dedicated to upholding the principles outlined in this policy. For any questions regarding our policies or your rights, please do not hesitate to contact us.
This policy is effective as of [date].